Ram thinks.
Ram returns to his desk; but before he can resume his work, Gopal walks up. “Have you
given any more thought to that reporting procedure change we talked about yesterday?”
Gopal asks.
Gopal is refelTing to a change he has had in mind for quite a few years. Last week he
asked Jamshed to do some research on the possibilities of the procedure. It was tllen
that Jamshed talked with Ram about the plan, and it was then that the two had another
one of their qualTels.
Gopal ‘s words bring Ram’s temper to a slow boil. “Gopal certainly is sold on that
asinine idea of Jamshed’s,” he thinks to himself. “Sure, it will save time now, but it won’t
give us much information. Bur you can’t fight city
hall.” Ram forces a smile which belies his inward feeiing as he responds; “Yes, I have,
Mr. Gopal. It’s a great idea. We should put it into effect right away.”
A few minutes later as Gopal walks away, Ram glances at his watch. It is 9:30 - half an
hour of a typical day.
Reviewing Ram’s activities, we find that most of what he does involves communication in
one way or another. Some of the forms of communication are easily recognized, such is
speaking, listening, reading, and writing. But some are more subtle. Primarily these are
the non-vebal types. One form is body motions. Another is the communication
message made by how far or close people stand when communicating. Then there are
the communi-cations we make through facial expressions. As we noted above, even
objects like desks and carpeting communicate, and so can people just by being seen. In
fact, it is impossible for people knowingly in the presence of each other not to
communicate.
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